Everybody knows how to use a weed whacker - don't they? Where else does the "everybody knows" assumption show up, and why should schools examine their beliefs around what everybody knows. By David Thiel.
Various organizational maladies can be traced to a lack of clarity around decision roles. After-the-fact objections, confusion in implementation, micromanagement, scapegoating, and whipsawing all imply a need to define roles with greater clarity.